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Blockchain News

Pi Network Users Complain on Migration Issues: KYC, 2FA, Balances

The migration of the PI coin may be stuck due to missed steps like 2FA (two-factor authentication) or email confirmations in Step 3. For safety, the user's Pi was returned to the Pi app.

Written By Jalpa Bhavsar Jalpa Bhavsar
Fact Checked by Kritika Mehta Kritika Mehta
Published June 4, 2025 8:29 PM·Updated 1 year ago
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Pi Network Mainnet: Users Complain About Major Migration Issues

Many users of the Pi Network are posting about their frustration on social media over the long delays in migrating their mined Pi coins to their wallets. They are complaining about being stuck in the final steps for months, despite having completed all required actions.

One user has voiced this issue on Reddit saying, “When finally my Pi will be migrate to my wallet?” Despite completing all required steps, the user is stuck in the final 9th step in the migration for months. 

Following this, many other users have joined the conversation who are also facing the same issue. One Redditor expressed, “I’ve been waiting for months and no one tells me what’s going on.” Others echoed similar complaints, some stating they’ve been stuck for over 10 months, even though friends who completed KYC at the same time have already received their Pi in wallets.

Users on X also raised similar concerns as they have been forced to redo their 2FA. Yogesh Kshirsagar revealed that he had already completed the process back in 2019, however, in the second migration wave he was unable to verify his 2FA.

@PiCoreTeam I have already had my 1st migration 3 yrs ago and now suddenly it's showing like this today and we are not getting any email to verify 2FA please PCT help pic.twitter.com/iOTRqq0esx

— Yogesh Kshirsagar (@YSK89) May 29, 2025

The community members came up with the suggestions. The migration of the PI coin may be stuck due to missed steps like 2FA (two-factor authentication) or email confirmations in Step 3. For safety, the user’s Pi was returned to the Pi app.

Once done, the migration will start again. After the Pi tokens move to mainnet, there will be a 14-day wait. Then, the unlocked Pi will be ready to use, while the locked Pi will stay locked until the selected lockup time is over.

However, others confirmed they had done everything correctly, with no violations, and were still in limbo. Some users have had successful migrations, usually when their lock-up period expired, but second migrations and bonus calculations appear to be on hold until all first migrations are completed.

According to long-time users, this delay is not unusual for Pi Network, which has often emphasized patience since its early days in 2019. One user commented, “Even the Core Team can’t tell you when your migration will happen. It’s just the way this project works.”

So, due to the overwhelming conversation on Reddit and X, users are divided—some are loyal long-term holders urging patience, while others are frustrated by the delays. However, both groups are still looking for more transparency and faster progress from the Pi Network team so they can finally access their Pi coins.

Additionally, many Pi Network users are reporting that their mined Pi coin balances are not showing up, with the page stuck on loading. This issue has raised concerns about possible system bugs or backend updates. Some users believe it might be related to ongoing migration processes, while others say restarting the app hasn’t helped.

Also Read: Binance Has Listed Pi Network’s PI Coin: Fact Check

Disclaimer: The information researched and reported by The Crypto Times is for informational purposes only and is not a substitute for professional financial advice. Investing in crypto assets involves significant risk due to market volatility. Always Do Your Own Research (DYOR) and consult with a qualified Financial Advisor before making any investment decisions.

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